I have a Galaxy S10e, bought new in May 2019. I dropped it and the screen is now cracked in the top corner. I have the $12/month protection plan and have now talked with Assurant twice on the phone. They insist that the only option I have is to pay the $99 deductible and receive a refurbished phone. Has anyone had any luck getting a screen replaced/repaired under the protection plan? I was at a UBreakIFix store today and they told me it shouldn't be a problem, but I called again and Assurant tells me they don't use UBreakIFix (even though they are a Samsung authorized repair store). For the cost ($199) to replace the screen there with a Samsung warranty included, I'm thinking of just paying for it out of pocket and discontinuing my Protection Plan with Xfinity. Any thoughts or insights?