Community Forum

Porting xfinity voice to xfinity mobile

Frequent Visitor

Porting xfinity voice to xfinity mobile

I was told by an employee at the local xfinity store that I can't port my xfinity voice landline number to a new xfinity mobile account. Is this true? If true, I will have to find another provider to do business with. I'm currently working on unbundling my triple play. Cost has increased over 40% in past year.

Official Employee

Re: Porting xfinity voice to xfinity mobile

Hi jmac1776, that is correct and landlines can't be ported to Wireless service, but if you would like I could review current promotions with you to see if there is any way to save you monthly.  Could you please send me a private message with your account information (your name, address and account number).


Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!