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Porting number from t mobile

New Poster

Porting number from t mobile

Beyond frustrated!! Been over a day trying to port number to xfinity mobile...spend 4 hours at store. Have a ticket number now 21191363 and has been esculated to tier 2. I am starting to lose my mind. Verified that t mobile released I don't have service with them...and service is not working now due to slow port! I need help asap!!
Regular Contributor

Re: Porting number from t mobile


this may not be a comcast issue  at all  


please see this  link 



you may need too cal  T-mobile  your self  tell them your porting  you  phone number  over   make sure  you have  you have you port out pin  number  other wise  T-mobile  may not allow the port over too happen 

Official Employee

Re: Porting number from t mobile


Jaghoop, you can also send me a private message so I can check on your ticket. Please send me a private message with your full name and phone number tied to your residential services for help.

I am an Official Comcast Employee.
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