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Porting number from t mobile

New Poster

Porting number from t mobile

Beyond frustrated!! Been over a day trying to port number to xfinity mobile...spend 4 hours at store. Have a ticket number now 21191363 and has been esculated to tier 2. I am starting to lose my mind. Verified that t mobile released number..now I don't have service with them...and service is not working now due to slow port! I need help asap!!
Regular Contributor

Re: Porting number from t mobile

hi  

this may not be a comcast issue  at all  

 

please see this  link 

 

https://www.t-mobile.com/company/privacy-resources/account-security/account-verification.html 

 

 

you may need too cal  T-mobile  your self  tell them your porting  you  phone number  over   make sure  you have  you have you port out pin  number  other wise  T-mobile  may not allow the port over too happen 

Official Employee

Re: Porting number from t mobile

 

Jaghoop, you can also send me a private message so I can check on your ticket. Please send me a private message with your full name and phone number tied to your residential services for help.