Community Forum

Porting iPhone SE (Sprint) to xfinity Issues

Frequent Visitor

Porting iPhone SE (Sprint) to xfinity Issues

As per this tool, xfinity supports porting from Sprint iPhone SE Unlocked.

 

But the xfinity store representatives are telling me that they can't do it as my iPhone is not compatible. Anyone faced such issues? Your inputs will help me. Thanks!

Frequent Visitor

Re: Porting iPhone SE (Sprint) to xfinity Issues

Is the phone GSM or CDMA?  If it's CDMA I don't think it can be done.  I'm in that position with an iPhone SE bought through VM which uses Sprint.  Phone can't be used with straight Sprint, just VM.  I believe xfinity was working on unlocking the CDMA phones so they could be used with xfinity mobile, but I haven't read anything lately on that.

Contributor

Re: Porting iPhone SE (Sprint) to xfinity Issues

Accoding to the "tool" looks like Sprint needs to unlock it for you first.

Frequent Visitor

Re: Porting iPhone SE (Sprint) to xfinity Issues

My iPhone is already unlocked by Sprint.

New Poster

Re: Porting iPhone SE (Sprint) to xfinity Issues

We are having this exact same issue! It has been very frustrating and nobody at xfinity or sprint can give us answers. I'm hoping they will figure it out soon. Have you figured anything out yet? If they are advertising that sprint iPhone se's can work on their network, then they should actually work.