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Porting Old Number After Receiving New Number

Frequent Visitor

Porting Old Number After Receiving New Number

If I received a new number from Xfinity Mobile (XM) and desire to port my old number from Verizon (service still active at Verizon), is that possible? Thanks.

Official Employee

Re: Porting Old Number After Receiving New Number

 

pbr1912, It may be. Ports are most successful at the time of activation. Deferred ports vary from port to port. I'll look into this for you. Please send me a private message with the following: 

 

1. your full name

2. Number associated with your residential services 

3. The number you want to port 

4. The carrier (I guess it's Verizon)

5. The account number and pin number with Verizon

6. The number you want the port to replace on your current XFINITY Mobile account. 

 

Thanks, 

 

KenF

Frequent Visitor

Re: Porting Old Number After Receiving New Number

Thanks. I believe I have everything worked out now.

Official Employee

Re: Porting Old Number After Receiving New Number

Thanks. I believe I have everything worked out now.

pbr1912, great news. Post again if you need anything else. 

 

KenF