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Pending eligibility for $500 and $200 gift card

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Pending eligibility for $500 and $200 gift card

I signed up for Xfinity mobile on Dec 2nd and I have passed the 90 day validation period. Still my $500 - new xfinity connection and $200 samsung promotion gift cards are still pending fulfillment eligibility even after completing the 90 days period. Please look into it and help me.
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Official Employee

Re: Pending eligibility for $500 and $200 gift card

Hi vinay_pr, I can look into your prepaid card promotions for you.   Please send me a private message with your account information (your name, address and account number). 

 

Thank you