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Ordered 3 phones and only received rebate for 2

Regular Visitor

Ordered 3 phones and only received rebate for 2

I ordered 3 LG phones on 1/7/18 with $150 rebate for each and received a rebate of $300 in the mail. I called Comcast on 4/21 and received ticket # 046087598. Janey stated that I should have received $450, not $300 and that I would hear back by 4/22. I have not heard anything back so called again today to follow up only to be passed around and then the line disconnected. I am hoping the forum can help with this situation.

Official Employee

Re: Ordered 3 phones and only received rebate for 2

 

mwoods1, let's check on your rebate ticket. Please send me a private message with your full name, address, and phone number tied to your residential services for help.

Official Employee

Re: Ordered 3 phones and only received rebate for 2

 

mwoods1, your card is on it's way. More details in the private message. Post again if you need further assistance. 

 

KenF