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Order Manual Verification

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Order Manual Verification

What is going on with this manual verification? I created an order Thursday and still no call back to verify my order. Yet another excuse!! Anybody else got told to wait for a call? Why not just verify when I call in?
Official Employee

Re: Order Manual Verification


Moni_013 wrote:
What is going on with this manual verification? I created an order Thursday and still no call back to verify my order. Yet another excuse!! Anybody else got told to wait for a call? Why not just verify when I call in?

Apologies for the issue and the experience that you described above. Please let me know if you are still having issues.

Official Employee

Re: Order Manual Verification

Moni_013, I see that there is a pending order on your account. Please send me your account address and your name via private message for help. (Click ComcastKenF and then click Private Message Me) 

Official Employee

Re: Order Manual Verification

Moni_013, you will receive a call from our mobile team once the issue is resolved. Please post again if you need anything else.