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Not receiving texts on 1 phone.

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Not receiving texts on 1 phone.

I have 2 LG x charge phones 1 will not receive text messages the other will. I thought that it might be because I have data turned off on the phones but it shouldn't be it because 1 does get them the pther doesn't. Any ideas. I call customer service they think it might be the sim card.

Official Employee

Re: Not receiving texts on 1 phone.


jackbowser1964, it could be the sim card or an app could be interfering with the text message service. Have you tried receiving a text while the  phone is in safe mode? 



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