After several calls to xfinity mobile and visits to the store I am still not receiving texts from non iphone users. Tried Apple, after an hour, found out there is not a problem with the phone, the problem is with the carrier. I will have to cancel and go back to awful AT&T. I do not want a new phone number.
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I have no problems receiving text messages from anyone on my iPhone. Most of them are from android phone users.
I think you are being too quick to blame the carrier.
If they are MMS style messages, you must have LTE data enabled on your phone.
suspend your phone and then turn back on. it works. I got it from this forum. After spending hours at xfinity. I had to call xfinity to suspend phone. So frustrating, after they walk me thru all the trial and error and then I said just suspend my phone and turn back on!