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No voicemail alerts

New Poster

No voicemail alerts

I have a Galaxy S9 plus and don't get alerted if I have a voicemail. I called my VM, didn't realize I had any, and had 16. How can I connect my voicemail to my phone?
Official Employee

Re: No voicemail alerts

 

Johnnycritch, are you using cellular data? Notifications will show if cellular data is enabled. 

 

KenF

New Poster

Re: No voicemail alerts

I do use my cellular data. I get all notifications except for voicemail
Official Employee

Re: No voicemail alerts

Just to be clear, are you not getting visual voicemail alerts or just voicemail alerts in general? 

 

KenF