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No shipping updates

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No shipping updates

Ordered phone on 9/6. Delivery date is 9/15. Have receive no shipping updates. Billing says I am not even a customer! Took the day off to sign for delivery. Is it going to be delivered on time? Need phone for work on Monday. After reading all the reviews, am afraid I shouldn't have switched my service.
Official Employee

Re: No shipping updates

Hi, kerris16. You can find information regarding how to find shipping and tracking for your order here. I can also help check the status of your order if you'd please send me a private message verifying your full name, address, and the phone number associated with your account. To send me a private message click my name, ComcastMax, and then click Private Message Me.