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New phone not working

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New Poster

New phone not working

I bought a new phone which was from xfinity and tried to activate using my one of the existing xfinity sim. I was getting sim unlock error.

Does xfinity lock the devices for a particular sim? How to use the phone with another xfinity sim.
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Regular Contributor

Re: New phone not working

XM phones are tied to the sim that came with the phone. moving sims around causes problems and is frowned upon by XM.