1. Activated BYOD on 2/2 with temporary #. It was working fine
2. called to request port in. Was told to wait overnight
3. in the morning the phone was not working. I was getting Verizon credit card prompt
4. called 4 more times over the past week. Got a few promises of Tier 2 escalation. But the temporary # started working again
5. Tier 2 never called back.
6. ticket #14369515
comcast folks who monitor this forum, please help.
Solved! Go to Solution.
MrNJ, I will look into your deferred port request. Please send me a private message with your full name and the phone number associated with your residential account.
Thank you for your reply.
After spending 2 hours on the phone I finally got it resolved.
MrNJ, that's great. Post again if you need help.