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My wife's S10e drops voice calls in cell phone and wifi calling

madoak
New Poster

My wife's S10e drops voice calls in cell phone and wifi calling

My wife's S10e drops calls in cell phone and wifi calling, sent the phone back to Samsung and it checked out as no problems. I have a Moto G7 power and I have no problems. In our house I have 3 bars she has 1. We both use WIFI calling and both have good signals but she still has drop calls. She is ready to get a Motorola since mine works. Does Samsung and Xfinity have a capatability problem with low signals. Her phone ma be working in airplane mode, still reasearching that.