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*!* Mobile device unlock request with wrong code for the 4th time*!*

Regular Visitor

*!* Mobile device unlock request with wrong code for the 4th time*!*

Trying to get my paid-in-full device unlocked for the 4th time now.  Have filled out all the necessary infomation via email provided and yet no one can seem to give me the correct unlock code.  

 

Getting quite frustrated with the level of service.

 

Anyone actually able to help from Xfinity side would be well appriciated.  

 

Xfinity Mobile device unlock request ticket # 23492975

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Official Employee

Re: *!* Mobile device unlock request with wrong code for the 4th time*!*

 

bploye, let's see what's going on with your code. Please send me a private message with your full name and phone number tied to your residential services for help.