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LG X Unlock and Unfreeze Help Please!

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LG X Unlock and Unfreeze Help Please!

I paid for my LG X in full when I signed up for XM last year. I’m trying to unlock the phone and I called XM support but the unlock code they gave me does not work. I called back and they advised they were working on a new code but they sent me THE SAME ONE!!!!

I’ve tried this code multiple times now, is there an unfreeze code? I’m feeling trapped especially with tier 2 supposedly going to email and call me back but never do. Anyone else have this problem solved?!
Official Employee

Re: LG X Unlock and Unfree Help Please!


Worriedwally, every unlock code, especially for android, comes with an unfreeze code. Please reach back out to XFINITY Mobile support to request the unfreeze code. 

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