Xfinity plant
Xfinity globe
Community Forum

Issue uploading documents after “more info is needed for your order”

Frequent Visitor

Issue uploading documents after “more info is needed for your order”

Signed up for Xfinity mobile. Got the “more info needed email.” (Only signed up for one line) I uploaded the documents but there is no submit or next option. How can I tell if it was successfully uploaded?
Official Employee

Re: Issue uploading documents after “more info is needed for your order”

 

Hi Ds6778, try refreshing the screen or using another browser. If you still have the same issue please reach back out to me here.