Community Forum

IMEI support

New Poster

IMEI support

how can i check if an IMEI is clear for activation?

i purchased from an xfinity customer.

Need to check if IMEI is cleared off her account.

help

Frequent Visitor

Re: IMEI support

New Poster

Re: IMEI support

thanks, but that is a general IMEI checker. it does not determine if the imei is in use by an xfinity customer.

New Poster

Re: IMEI support

anyone from xfinity that can help?
Frequent Visitor

Re: IMEI support

A reliable, easy check is to put an active SIM in the phone from another phone. If it works, phone is unlocked. Then swap the SIM back. Otherwise call xfinity support, or take the phone into an outlet to check.