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I purchased the Samsung S7 back in December 2017 during a promo and have yet to receive promo gift

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I purchased the Samsung S7 back in December 2017 during a promo and have yet to receive promo gift

I purchased the Samsung S7 back in December 2017 during a promo offered by xfinity. I was supposed to receive a $250 visa card. I have had 3 different phone conversations, 2 online conversations and have sent a formal complaint in via online and have never had any contact from anyone. I was told initially I needed to ahve the service for 90 days which was up approx 6 weeks ago and have yet to have any response.

 

 

 

Christina Hildebrand

Official Employee

Re: I purchased the Samsung S7 back in December 2017 during a promo and have yet to receive promo...

Hi Christina, I can look into your prepaid card for you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you