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I have a couple of questions

Regular Visitor

I have a couple of questions

Im trying to sign in to my home network on my moble phone and its not accepting my login credintails. How many people may be loged in at one time? Because im thinking this may be why im not able to log in with a second device.


Can I use the Xfinity hotspot to send and receive text messages? 

Official Employee

Re: I have a couple of questions

Hi @Guest81   Thank you for posting to the forum, here are some options since i do not know which device you have, i have attached for both android and iPhone.:

Auto-connect from an Android phone

Every Xfinity Mobile Android phone communicates directly with your home router. That means there's no setup required to connect to your home network. Your phone should do it right out of the box.

If for some reason you're not connecting, it could be because you changed the network name or password on your Xfinity Home WiFi. It can take up to 24 hours for your phone to register these changes.


Auto-connect from an iPhone

If you’re unable to connect to your Xfinity Home WiFi from an iPhone, you may need to manually select the network from your phone. Here's how:

  1. From your Home screen, go to Settings > WiFi
  2. Turn on WiFi
  3. Your phone will automatically search for available WiFi networks, then tap the name of your home network
  4. Enter your network password

After you connect once, your iPhone should auto-connect to your home network whenever you’re within range. If you ever change your Xfinity Home WiFi network name or password, you’ll need to update the settings on your iPhone as well.

If you're still having trouble connecting your phone to your Xfinity Home WiFi, give us a call at (888) 936-4968.


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Frequent Visitor

Re: I have a couple of questions

credentials could be case sensitive.


when my kids visit there can be 5-6, or more using my encrypted wi-fi.