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I have 3 lines in Xfinity mobile account, but my account shows I am not a customer....

Regular Visitor

I have 3 lines in Xfinity mobile account, but my account shows I am not a customer....

Hi. When I log in my xifnity mobile account using my xifnity username and password, it shows I am not customer....

I have three phones in the plan, but error message is "Hi there. You’re not an XFINITY Mobile customer yet."...when I login my xfinity mobile accoubt, I had call customer service several times, but this issue still can not be resolved, thanks for double check! 

 

Official Employee

Re: I have 3 lines in Xfinity mobile account, but my account shows I am not a customer....

 

pottermarkken, I can help address this error you're receiving when logging in. Did you move recently? Please send me your full name and your residential account number or associated phone number for help in private message. 

 

KenF