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I am completely missing Xfinifty mobile calls on iPhone7

Regular Visitor

I am completely missing Xfinifty mobile calls on iPhone7

 

I am unemployed and currently doing phone screens, interviews, calls, etc

 

I missed a 1PM call Tuesday, at 1:18 got a voicemail notification for message at 1:04, no missed call, never rang

 

Today same thing, called didnt leave a message just emailed she got my voicemail 

 

This sort of thing happend when I has AT&T on occasion 

 

Not sure what I should do to get ready for 2PM call, turn off WIFI? 

Bronze Problem Solver

Re: I am completely missing Xfinifty mobile calls on iPhone7


WWells wrote:

 

I am unemployed and currently doing phone screens, interviews, calls, etc

 

I missed a 1PM call Tuesday, at 1:18 got a voicemail notification for message at 1:04, no missed call, never rang

 

Today same thing, called didnt leave a message just emailed she got my voicemail 

 

This sort of thing happend when I has AT&T on occasion 

 

Not sure what I should do to get ready for 2PM call, turn off WIFI? 


The only reasons you would miss a call is if you had bad cell reception, you were on a call, or your phone was off. Wifi should have no affect since xfm doesn't have wifi calling.

Regular Visitor

Re: I am completely missing Xfinifty mobile calls on iPhone7

Got it, thank you. Where my office is at home I typically have 2/4 signal bars on LTE, was concering it took 14 mins for voicemail notification to pop up, again had issues with AT&T over the years 

 

for my 2PM call today I turned off wifi, bt, etc and stood by window until call came in, cross fingers for 330 call 

Official Employee

Re: I am completely missing Xfinifty mobile calls on iPhone7

 

WWells, a good tip is, if you want to have your device reconnect to the nearest tower, turn airplane mode on for a moment, and then back off again. You'll see the signal drop and then reconnect.

Contributor

Re: I am completely missing Xfinifty mobile calls on iPhone7

Not sure if this is better or worse than not having voicemail which is what's going on for my XM phone.  If I don't pickup a call the call drops instead of going to voicemail.  If I'm out of service and someone calls me, there will be no sign of a missed call or voicemail when I return to service....