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How do I reach xfinity mobile tier 2 support?

Regular Visitor

How do I reach xfinity mobile tier 2 support?

How do I reach tier 2 support to get my phones activated? It's been 24 hours trying to get them activated. Shouldn't be this hard- especially for an employee!!

Official Employee

Re: How do I reach xfinity mobile tier 2 support?

 

1shep1, I'd like to help get your phone activated. Please send me a private message with your full name, account number, and the last four digits of your card on file for help.


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Official Employee
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Re: How do I reach xfinity mobile tier 2 support?

Official Employee

Re: How do I reach xfinity mobile tier 2 support?

1shep1, glad you were able to get your phone activated. I have left additional details regarding your issue with placing a phone call via private message. Post again if you need anything else. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!