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How do I change the number of rings on my iPhone X before my voicemail answers ?

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Frequent Visitor

How do I change the number of rings on my iPhone X before my voicemail answers ?

How do I change the number of rings on my iPhone X with Xfinity Mobile sim card before my voicemail answers ? Thank you !

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Official Employee

Re: How do I change the number of rings on my iPhone X before my voicemail answers ?

Hello MRCVD,


Firstly, thank you for taking the time to post your concern to the Xfinity Mobile Forum. Secondly, my apologies for the delay in responding. Know that our team is growing, and our response time is improving.


Regarding your question, all phones on the network are automatically programmed to send incoming calls to voicemail approximately 30 seconds after receiving the call. Depending on the ring tone for your device or the ring tone assigned to the caller, the number of rings may range from 4-8 before sending the call to voicemail. Please keep in mind that these settings cannot be altered.


Hope this helps.


Chris


I am an Official Comcast Employee.
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New Poster

Re: How do I change the number of rings on my iPhone X before my voicemail answers ?

My mobile phone - Moto 5 - does not keep ringing for 30 seconds! 

If it (like an iPhone) is supposed to ring for 30 seconds, this needs fixing.