Subject pretty much says it all along with the many others having the same problem. I got no questionare email! I called the 844-963-0011 number and spoke to someone who asked me questions about addresses from 20 years ago lol. Look it's me and I just want my phone before I owe another month with AT&T. If you guys cant make it happen I'm going elswhere. Iv'e been on chat and the phone all day talking in circles with you guys. It shouldn't be this difficult to get mobile service set up. Do you want my money or not? There are several other carriers that do! I gave you my name, address, phone, last 4 of credit card on file, my SSN, made the purchase online through my Comcast account ect. what's next the lenght of my big toe on my left foot? Just send me tha darn phones already!
jimsk9s, got your private message. I'll follow up with you there.
Hello TYFFCOX, I can assist you with getting your order completed. Can you please send me a private message with your full name, street address, account number, and order number by clicking on my name (ComcastAmir) and then "private message me"?
TYFFCOX wrote: Thank you for the reply back. I finally got it taken care of. It's on it's way with email confirmation and tracking info. I'm so glad, I love Xfinity and all there products, and customer service has been amazing. Thanks again. Have a great night.
You're welcome, I am glad that you were able to get everything taken care of. Please feel free to reach back out to us or make a post if you need anything else. Have a good day.