When I try to send videos and pictures even a youtube url to any other device but an Apple I get a notification stating, "Not Delivered" in red. Hitting the exclamation point gives the option of Try Again or Cancel. Hitting Try Again doesn't do anything but repeat the Not Delivered notification. I had Sprint and never had this problem until switching to Xfinity Mobile. I'm wondering if a feature needs to be enabled by Xfinity Mobile tech support? I've turrned on Celllar Data, Wi-Fi calling, MMS, SMS and rebooted to no avail.
Hi gpf1, I can look into this for you on our end to make sure video calling and multimedia messaging is enabled on your account. Can you please send me a private message with your full name, street address, phone number and account number by clicking on my name (ComcastAmir) and then "private message me"?