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Fixing visual voicemail on pixel 4a

Kmrogers1122
Frequent Visitor

Fixing visual voicemail on pixel 4a

Looking for assistance setting up visual voicemail on pixel 4a.
I previously had a Samsung Galaxy S8, bought a Pixel 4a unlocked from google, and swapped the SIM. The phone recognized the XM network, and I registered the IMIE on my account. The xfinity mobile visual voicemail app says to use the built-in app, but the built in app isn't working. Please help.