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Email issues

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New Poster

Email issues

I am receiving , but cannot send emails
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Problem Solver

Re: Email issues


@Jeffbubeck49 wrote:
I am receiving , but cannot send emails

The best solution for fixing email problems is the following:

1.) Add your email account to your phone again, but with a different name such as Jeff Bubeck New, so that it is differentiated from your current account. 
2.) Set this new account as your default email account

3.) Test the new account, and if it works okay and has all of your email then remove the original account from the phone 

4.) Rename your new account 

 

Email providers often change their server ports and other settings and these changes don't necessarily get updated on our devices. 

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New Poster

Re: Email issues

That really is unfortunate, since I've had this address for 7 years.
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Problem Solver

Re: Email issues

There is a quick fix that works for many email providers!

Go into your phone’s email account, erase your password, enter your password and save it. When it checks your password they may update their ports and settings.

Good Luck!