Don’t Ever Disconnect Your Core Service Or You’ll Be Sorry
I disconnected my core services and now I can’t login to my account. They told me that my username and password were linked to my core services, which I transferred to my botfriend’s name so that’s why I can’t login anymore because they gave that stuff to him. I login to his account and he’s not a mobile customer either. Okay........I was also told that I can always call customer service to update my card on file and take care of my account. That’s a lie. Every time I call, they can’t find my account. I’ve been trying to update the card on my account because I had to report my last one stolen and guess what? I’m in danger of being disconnected right now because they CAN’T FIND MY ACCOUNT. It’s a LIE when they say you can have mobile service without your core services. So how are you billing me if you can’t find my account??? Ugh I hate Comcast, that’s why I made my boyfriend deal with this and put it in his name. Looks like I’ll have to switch cell phone companies ..