Because I read all the posts here about people not getting their gift cards, I want to get ahead of this. When I bought my phone last week, I was told I do not need to do anything as far as the rebate and that it is automatic. Am I supposed to get a confirmation email or anything and if so, how long does that take?
Solved! Go to Solution.
Hi D-man, thank you for reaching out. Though I don't think your recent promotion will show up once you maintain the minimum required level of service from the eligible offer (no downgrades or disconnects) for 90 days from when the service was installed, and your account remains in good standing the prepaid card will be shipped. You can check on your promotion through the site www.xfinityrewardcenter.com.
I just wanted to mention that I received an email yesterday saying that I qualified for the promotion and would receive a card in 16-18 weeks as long as I make no account changes.
D-man, you should be set. For orders placed after March 22, 2016, if you have provided us with an email address, we will notify you via email when you have qualified and when your reward has shipped.