I already have a xfinity internet connection to my apartment and today I tried to buy a iphone with xfinity mobile. Once I go to checkout, site required the credit status check and it failed. As I have migrated to USA last month, I hope my credit score is not that matured. Is there a workaround that I still can purchase those phones? I even can pay the full amount for the phones but still site blocked me to complete the purchase. I don't know the meaning of checking the credit status even when I pay full. Can someone help me out?
Hello dimuthu1990, since you do not qualify for the services you've requested based on the internal liability check. An external credit check (ECC) is required to proceed with the order, once this check is run you will be approved or they will reduce the requested devices requested to get your order to process. Please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me" if you want to have an internal credit check performed.
I just had the same thing happen to me. 850 credit rating. Perfect payment history. Ported 3 lines from Verizon over past several months. Today went to port 4th line, no new phone just moving the line and was refused. No reason and explanation how to proceed. Totally disgusted with proces