Community Forum

Cell phone upgrades

New Poster

Cell phone upgrades

This issue is a messed up issue no onw wants to fix and keeps giving us the run around 2 2 hour phone calls still same issue. Considering going to a nother cell phone provider if not resolved!
New Poster

Re: Cell phone upgrades

We have 2 lines both eligible to upgrade and was able to upgrade the one but not the other. We drove 2 hours one way to the store upgraded the 1 still having problems with the other.
New Poster

Re: Cell phone upgrades

Did they resolve this issue I am having the exact same issue
New Poster

Re: Cell phone upgrades

I’m having the same problem. Been 3 weeks still waiting for them to fix this.
New Poster

Re: Cell phone upgrades

I can’t upgrade either, some token error when they try to complete the sale. Three weeks with a case open and no update. Terrible service.