Community Forum

Cannot log into my account

New Poster

Cannot log into my account

I transferred my cable services to a new address and lost the ability to log into my account through the app or website. It says I do not have mobile services. I have called 5 times to get this fixed and they assure me each time that they will fix the problem but I will have to wait 3 days. It’s been 3 weeks and now my service has quit working altogether.