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Cannot call landline from a Xfinity cell phone

New Poster

Cannot call landline from a Xfinity cell phone

When I call home I got message "Your call cannot be completed as dialed, please

check the number and dial again. Announcement for 404". Tried other landlines and cell phones they all worked fine, and I receive a lot of calls and messages from tele marketing guys. Please help, I cannot reach kids at home.

Expert

Re: Cannot call landline from a Xfinity cell phone


@Roy2001 wrote:

When I call home I got message "Your call cannot be completed as dialed, please

check the number and dial again. Announcement for 404". Tried other landlines and cell phones they all worked fine, and I receive a lot of calls and messages from tele marketing guys. Please help, I cannot reach kids at home.


Have you tried dialing the number directly and not through speed dial or contacts?


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Contributor

Re: Cannot call landline from a Xfinity cell phone

Have you tried entering the area code with and wihout the 1 in front?

New Poster

Re: Cannot call landline from a Xfinity cell phone

I dialed ONLY 10 digit number, nothing else, no speed dialing, no 1 as well.