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Cancelling a port in

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Cancelling a port in

I tried to port in freedom pop number to Xfinity mobile. Since it was taking more time, I asked them to cancel the port request (12736382 ) and issue a new number. How long does that take to cancel port and get a new number ?

Update : port was cancelled in 2 days. But the wait still continues ( 5 days as of now ) as my BYOD iPhone 6 (bought as unlocked from Apple in India ) still does not work. Have used T-Mobile sims on this iPhone. Been to store couple of times and call with cc atleast 10 times in the past week and changed 3 SIM cards. But no fix yet.

Seems like I hurried up in getting the sim as soon as I saw BYOD offer which I was waiting for since the launch of XM.
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Official Employee

Re: Cancelling a port in


mramvivek, I can check the status of your port cancellation. Please send me a private message with your full name, residential account number and address for help.

I am an Official Comcast Employee.
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