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Can’t set up Voicemail

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Can’t set up Voicemail

I ported a number over from Verizon and have not been able to receive voicemails since. When calling the number it says I have a voice mailbox that hasn’t been set up, but the phone gives me no options to set it up. The phone has also shows voicemails I received when using my old phone and will not let me delete them. It has been 2 weeks and I’m missing important messages because of this issue.