Community Forum

Call block and caller ID block not working

Regular Visitor

Call block and caller ID block not working

With update 7.1.0, it seems the ability to use *60 to access call blocking service and *67 to block caller ID stopped working.
Official Employee

Re: Call block and caller ID block not working

 

Hello cmparrish, thank you for creating a post. It sounds like your phone may have downloaded a bad version of the update, have you tried installing the system update again? Can you please let me know the make and model or your device? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Call block and caller ID block not working

 

Hi cmparrish, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!