I'm not sure why my 6s plus iphone, purchased from Apple, can't be used? I was told that it was not compatible. Apple said that it was unlocked when i purchaced it.I sure would like to use it.
When you purchased the iPhone from Apple what provider was assigned? That will make the difference. Currently only phones destined for Verizon are compatible with Xfinity service.
A friend recently gave me an iPhone SE. The phone had apparently been on Sprint. I had no way of knowing this as the SIM had been removed. I went to the Xfinity store to attempt to activate the phone. Phone was not compatible with xfinity network. This verified by the store tech when an Xfinity SIM was installed and the IMEI was entered into the Xfinity system.
Thanks for the reply.
My Model seems to be FN2W2LL/A , that's on the b first.ox the phone came in and lalso in settings.
I picked up this phone at the Apple Store and then got a sim card for Virgin Mobile . I know i
I need to get it unlocked from Virgin.
I stopped yesterday at the Xfinity Store to see if my phone would work on the Infinity networkand was told my 6s pus was not compatible but they could sell me a new 7 or 8.