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Are you able to pay off your phone earlier?

Contributor

Are you able to pay off your phone earlier?

If you purchase a new phone using the monthly payment plan, are you able to later on pay it off early, or at least apply a big chunk of money toward it to reduce monthly payments? 

Official Employee

Re: Are you able to pay off your phone earlier?

D-man, yes you can pay it off early but applying a lump sum to the balance won't alter the monthly amount, but instead alter/lower the amount of months you have left to pay on it. 

 

KenF


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New Poster

Re: Are you able to pay off your phone earlier?

Thanks.  Understand any pre payment will lower the # of months left to pay off phone. We have autopay on our cell service and we cant find an option on the mobile app or online to provide an extra payment for the phone balance.  We wanted to use the rebate for joining xfinity mobile to lower the # of months to payoff the phone.  We went to an Xfinity mobile store and were directed to use the website to pay off a phone early. any guidance on how to accomplish this would be very helpful. Thanks.

Contributor

Re: Are you able to pay off your phone earlier?

Go to your mobile account home page, click on devices near the top and click on make a payment. It will show you how much is still owed on the phone and you can make a partial or full payment there.

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New Poster

Re: Are you able to pay off your phone earlier?

Thank you for pointing me to where one can make an extra payment on the phone.  Needed to remove current payment credit card # to replace with gift card # and then return back to original payment method.  A few extra hoops because only 1 payment method is allowed......but it worked!