I went to the store yesterday to have my watch (bought from Best Buy) to get activated. After an hour, she told me all to go. So, I went to Apple store to syn with my iPhone, and was done. Today, I discovered that my cellular was not working. So, I called Xfinity Mobile. They couldn't figure out why. After 30 minutes on the phone, they told me to call back next Tuesday.
I was told by several Xfinity employees @xfinity Mobile that even you have "By the Gig" on iPhone, Apple watches cost $10 monthly fee with unlimited data. What that means that if you don't use cellular with your iPhone, and use cellular on your watch with unlimited data, you will be charged $10 add only to your phone bill.
You can buy and use an Apple watch with only GPS (Bestbuy, Target, Apple, Amazon, etc) and use it with you Xfinity Mobile iPhone. You only need the Cellular version if you want to use certain functions when the iPhone is not present.
I have exactly same problem with my Apple watch. Even the Xfinity store cannot
connect my watch to cellular. I have spend 3 hours in the store and everything required
by Xfinity was checked twice. They do not have any idea how to fix it.
Can you please update if you have any info from Xfinity / Comcast / Verizon engineers when
this problem will be fixet - even an estimate. It is frustrating to purchese $500 piece which
is not working as Xfinity prommised in promotions. It is now well known that is not hardware ptoblem. It is cellular network which is used by Xfinity and registration repeatedly fails?!
Thanks in Advance!
Hello @Kevbo211, are you having issues activating your apple watch? If so, I would like to assist you with this. Please send me a private message with your account and device details, and I will work on it to find a resolution. To send a private message, first click on my name "ComcastTito" and then click on "send message".