is this a iphone or androind ???? if your trying to do this on a androind you can NOT bring your own android phone to Xfinity at this time if this is a iphone 5S it may not be capable with xfinity
Hello Mrsfwh3, currently Androids are not eligible for BYOD. Only IPhones can be brought over from another carrier, we are working on extending the BYOD program to Android devices in the near future.
in other words you can not bring your own andoid phone at this time