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5th time ordering... big issue

New Poster

5th time ordering... big issue

I’ve made SEVERAL orders, and none of them went further than processing, its been nearly 2 weeks, the fact that I verified my identity and information through to phone to 3 different advisors, and made an order through the phone aswell... nothing changed. I verified my address, past addresses aswell. Still no iPhone.... I was told to lookout for my email for something about security (I never got ANYTHING regarding that barely any order numbers either...) I want my order shipped today, and I want to everything fixed.
New Poster

Re: 5th time ordering... big issue

I Ordered and iPhone 8 plus online and I’m still waiting. I called 6 times finally the some person told me I need to go through verification. That was THREE days ago.. I should’ve received an email between seven and 10 days ago... still nothing
Official Employee

Re: 5th time ordering... big issue

 

Cynthiapalmer, thanks for posting. I've seen your private messages and I'll respond to you there. 

 

KenF