I was told in November when I activated 2 lines, and purchased 2 Samsung phones, that I would be eligible for a $500 Visa card and 2 $200 cards. I got an email in December saying the $200 cards would be arriving in 16 to 18 weeks (!) but nothing on the $500 card. I'm seeing now that I have to have retention put in for that card, but nothing was mentioned of this extra step by the store staff in November. Please assist!
Hello Knight1550, the link that (mramvivek) shared is a good resource to use but you can also click on this link for more information on how to retrieve your $500 visa gift card.