So still no luck? I'm wondering if there are a lot of parties involved - i.e. if a company is handling their "rewards."
Agree about the service - it's a shame that a lot of the positive items about xfinity mobile are being overshadowed by frustrated customers trying to chase down rewards.
Hi thecommonwealth, I can assist submitting a ticket to the proper team to review the $500 prepaid card. Please send me a private message with your account information (your name, address and account number).