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$300 prepaid card for Samsung phone purchase

Regular Visitor

$300 prepaid card for Samsung phone purchase

My card status shows that it was mailed out on 11/27/18. However, I have yet to receive it in the mail. I've called and emailed customer service, and emailed a comcast agent on here with no response. I'm getting a bit fustrated. Has anyone else had this problem? If so, How did you get it redolved?
Frequent Visitor

Re: $300 prepaid card for Samsung phone purchase

When were they offering $300?  I was only offered $200.

Regular Visitor

Re: $300 prepaid card for Samsung phone purchase

In august is when I got mine
Official Employee

Re: $300 prepaid card for Samsung phone purchase

Hi Shamikjo, I can help with your visa prepaid card. Please send me a private message with your full name to begin.

 

Thank you 


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Official Employee

Re: $300 prepaid card for Samsung phone purchase

Hi shamikjo, I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!