Community Forum

xfinity home security app on mobile phone

Highlighted
New Poster

xfinity home security app on mobile phone

I have xfinity home security..I downloaded and installed xfinity home security on my mobile phone....the app is on the mobile device and when I try to open it so I can arm and disarm the system it won't work...when I click on the app I get the xfinity home security icon and instructions about the system....question to make this app operatable do I have to sign in with my comcast user name and password.....would appreciate any help.....thanks

Highlighted
Official Employee

Re: xfinity home security app on mobile phone

Hi IwTcD56140 - 

 

I pulled up your account & made a small update.  Can you try signing in again & let me know if you are successful?

 

Thanks!

 

Rachel


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!