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xfinity home app crashes on abdroid.

New Poster

xfinity home app crashes on abdroid.

when trying to open the Xfinity Home app on my android i get an error that says Unfortunately, Home has stopped. We have restarted deleted reloaded looked for updates. Android is up to date and app worked yesterday.

Official Employee

Re: xfinity home app crashes on abdroid.

TheWolfePit -- 

 

Thanks so much for reaching out.  We apologize for the frustration.  We're aware of an issue with the Xfinity Home Android app & engineering is already working on a fix.  I'll reach out when I have more information.

 

Thanks!

 

Rachel


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: xfinity home app crashes on abdroid.

TheWolfePit -- 

 

We just released an update that we believe will help.  Can you please try updating and let us know if this resolves the issue? 

 

Thanks! 

 

Rachel


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: xfinity home app crashes on abdroid.

Same prob   What is the release #