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iPhone 6 app displays incorrect temp for thermostat

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New Poster

iPhone 6 app displays incorrect temp for thermostat

So today I added the Xfinity Home Thermostat to my system. The thermostat, web portal and touch screen display an indoor temp of 91 degrees (yes pretty hot) but when I checked the mobile app it says 84 degrees. Im assuming this is where the mobile app temp tops out at. This seems to be a bug and can it be fixed? (im sure it can).

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Official Employee

Re: iPhone 6 app displays incorrect temp for thermostat

Hi triniboy646 - 

 

I've opened up a ticket on your behalf & will follow up with you here.  A tech may reach out to you directly to troubleshoot.

 

Thanks, 

 

Rachel


I am an Official Comcast Employee.
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New Poster

Re: iPhone 6 app displays incorrect temp for thermostat

Thank You Rachel.