Community Forum

error #43403

New Poster

error #43403

I recently moved and transfered my equipment and service to my new address. Now when i try to log into my Xfinity Home APP, it gives me a #43403 error code when I try to sign in.

Official Employee

Re: error #43403

Hi ebnickell - 


I pulled up your account & see that your account needs to be reactivated.  You can do so at the following link:





I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!